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Disclaimers


Product Disclaimer: Sealed and Safety

Important Notice: Product Delivered Sealed
This product is delivered in a sealed condition to ensure its integrity and quality.
Please do not accept the product if the seal is broken or tampered with.

Safety Warning: Keep Away from Children and Outsiders
This product contains a concentrated fertiliser and is intended for professional
use only. It is important to keep this product out of reach of children and to store
it in a safe and secure location, away from unauthorized individuals.

Delivery:
Our delivery-drivers will ensure the product is delivered in a correct and secure way.
If your goods are delivered otherwise please contact us immediately at info@tourturf.com


Product Disclaimer: Vented Caps

Vented Caps:
This product is equipped with vented caps designed to release pressure and prevent leakage.
The venting mechanism is essential for maintaining the product's integrity and ensuring safe use.
Users should handle the product with care, keeping it upright to avoid spills.
Do not block or obstruct the vents, as doing so may compromise the product's performance and safety.

Odour:
Due to the nature of the contents used our products, you may notice an odour upon opening.
Odour is typical and does not indicate a defect or contamination.
If you are sensitive to smells, we recommend using the product in a well-ventilated area or outdoors.
The odour should dissipate after the product is exposed to fresh air.

Product Usage:
Always follow the instructions provided with the product.
Incorrect use may result in leakage or spillage, potentially causing damage or injury.
If the vented caps show signs of damage or wear, do not open the product and make contact to us at info@tourturf.com.


Product Disclaimer: Pallet Packing

Pallet Configuration:
Our bottles are carefully packed on pallets to ensure safe and secure transportation.
The arrangement and stacking of the cartons follow industry standards to minimise the risk of damage during transit.

Packaging Materials:
Each pallet is wrapped with stretch film and in transport secured with straps if necessary, to maintain stability.
Additional protective materials, such as corner boards and cushioning, are used where necessary to provide extra protection against impacts.

Handling Instructions:
Pallets should be handled with care using appropriate equipment, such as forklifts or pallet trucks.
Avoid sudden movements, drops, or tilting of the pallet, as these actions can compromise the integrity of the packaging and cause damage to the bottles.

Storage Conditions:
Store pallets in a cool, dry place, away from direct sunlight and heat sources.
Ensure the storage area is free from excessive moisture, which can weaken the packaging materials and affect the product quality.

Inspection Upon Delivery:
Upon receiving the pallet, please inspect it for any signs of damage or tampering. If any issues are detected, document them with photographs and report them to us within 24 hours of receipt. Retain all packaging materials for inspection purposes.

Reshipment and Returns:
In the event of significant damage that affects the usability of the product, we will work with you to arrange for a reshipment or return. Please contact us at info@tourturf.com for guidance on the necessary steps.